Pritam Gain
This app is very lazy and slow; sometimes it crashes. Very lazy interface. Many times, it shows payment pending and payment declined while I try to complete my transaction. I have good internet connectivity, but despite that, it sometimes takes some time to process the payment. Overall, there are lots of bugs. I am you requesting you to update the app and bring good services and interfaces.
235 people found this review helpful
National Payments Corporation of India (NPCI)
April 13, 2024
Hi, we regret the inconvenience caused. You can share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740.
Warm regards,
Team BHIM.
Sunil Krishnan
Recent UI update killed the ease of use completely. Primary use of a UPI payment app is to send the money, everyone open the App and look for the QR code scanner button it was big and easy to click earlier when it was on the edge of the screen. The current placement of the scan button is tucked in between two other buttons and made it small, which make you click other buttons accidentally. Common sense is lacking in the UI update. 😑
54 people found this review helpful
National Payments Corporation of India (NPCI)
April 26, 2024
Hi, we regret the inconvenience caused. You can share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740.
Warm regards,
Team BHIM.
Sriram S
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Updated to latest version. Now if we try to scan, it shows portion of previous page, for a second, in the camera/scanning section. Also if we choose to scan without logging in, it prompts to scan again. This is a frequent issue. And it prompts for 'UPI Lite' every time we do transaction. This is a big nuisance. Instead give it in menu to enable or disable that feature. BHIM Dev/tech team should think practically from user angle. Also test it thoroughly before releasing updates. Thanks.
355 people found this review helpful
National Payments Corporation of India (NPCI)
May 22, 2023
Hi, apologies for the inconvenience. As we are constantly trying to improve the app, we request you to share the specific issues you've faced so that we can resolve them. Please feel free to share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740. Warm Regards, Team BHIM.